Responsibilities

• Investigating and planning the most appropriate route for a shipment, taking into account the perishable or hazardous nature of goods, cost, transit time and security
• Arranging appropriate packing, taking into account the climate, terrain, weight, cost and nature of goods and also the delivery and warehousing of goods at their final destination
• Negotiating contracts, transportation and handling costs
• Obtaining, checking and preparing documentation to meet customs and insurance requirements, packing specifications, and compliance with other countries' regulations and fiscal regimes
• Offering consolidation services by air, sea and road, ensuring cost-effective and secure solutions to small shippers who have insufficient cargo to require their own dedicated units
• Arranging insurance and assisting the client in the event of a claim.
• Offering tailored IT solutions and electronic data interchange (EDI) connections
• arranging payment of freight and other charges or collection of payment on behalf of the client
• Utilising e-commerce, internet technology and satellite systems to enable real-time tracking of goods
• arranging air transport for urgent and high-value freight and managing the risk door-to-door
• Acting as broker in customs negotiations worldwide to guide the freight efficiently through complex procedures.